General Support - This area of our website has links to the YouTube videos we have created to support customers who have purchased machines from us.
This information has been made freely available to support anyone requiring assistance. if you have not purchased your machine directly from us we will not be able to offer any further support. Customers who have purchased machines from us can email or message us for further technical assistance as required.
Coin Mechanism Maintenance
If your machines coin acceptance is poor or your machine is displaying error messages relating to the coin mechanism it is is good idea to remove the coin mechanism for cleaning
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This can improve acceptance, prevent future coin jams and resolve errors like 'Coin Mech Error 10' & strim alarms.
Cleaning Buttons
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If you have a sticky button or are getting a 'Stuck button error' this video shows how to disassemble the buttons for cleaning