Terms & Conditions
Terms & Conditions
General
Unless explicitly stated all equipment is sold as refurbished.
Images and product descriptions may vary in line with manufacturer updates and changes to product specifications.
Delivery
Delivery timescales are for guidance only and unless pre-agreed, we do not guarantee delivery within the timescales indicated.
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All deliveries must be immediately checked for any shortages or damage and in the event immediate notification is given.
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Warranty & Support
Ongoing technical support will be provided for a period of five years from the date of purchase of all products.
Refurbished items carry a thirty-day warranty from the date of delivery.
New products will carry a twelve-month warranty from the date of delivery.
If feasible, we will remedy most warranty claims by sending advance replacement parts and arranging collection of the faulty items. If this is not possible customers are responsible for returning products.
The warranty will be void if any products are used outside of the manufacturer's specifications, a third party has attempted repair without our express consent or has been damaged due to misuse.
All returns must be pre-authorised to have means of identifying the origin of returned goods and to ensure the return meets our terms of business per UK law.
Returns Policy
If you purchase any product and are unhappy or have changed your mind you can return it provided you have notified us within fourteen days of the goods being delivered, and meet the following requirements:
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Returned in full. party used products will not be accepted for refund i.e. a partly used software credit dongle
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The item(s) are returned in a clean saleable condition.
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Where applicable in the manufacturer packaging they were delivered in.
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Have in no way been customised, damaged or repaired.
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Have not been purchased by a business or for commercial use.
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Items are not digital media or software
You will need to deliver the items back to us within fourteen days of notification to:
Fruit Machine Sales
Unit 3E Sparrow Way
Lakesview International Business Park
Hersden, Canterbury, Kent CT3 4JH
during our normal business hours
Monday to Friday between 09:00 - 17:00
Payment Methods
We accept all major credit and debit cards through our website.
If you wish to make payment by BACS you must contact us first to obtain a payment reference. Payment should be made as follows:
Account Name Invicta Amusements
Sort Code 60-04-27 Account Number 90506839
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We do not accept cash on delivery
Gaming Machine Sales
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Gaming machines are sold under the condition that they are either for personal use or the correct licenses from the Gambling Commission, local Licensing Authorities and HMRC MGD registration is in place.
Customers are made aware that the sale of Gaming machines is restricted to those who have either obtained a permit or hold a license to sell machines from the Gambling Commission.
For further advice please contact the Gambling Commission
Tel: 0121 230 6666 www.gamblingcommission.gov.uk.